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Returns & Refunds

At Jutifully, we want you to be completely satisfied with your purchase. If you're not, you can return or request a refund based on the terms below.

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1. Eligibility for Returns

You can return items within 7 days of receiving your order if:

  • The item is unused and in its original packaging.

  • The item is in the same condition as when you received it.

  • Proof of purchase (receipt or order confirmation) is provided.

 

2. Non-Returnable Items

Certain items cannot be returned, including:

  • Custom or personalized items.

  • Sale items (unless defective).

  • Wholesale items

  • Bulk orders

 

3. Return Process

To initiate a return:

  1. Contact us at info.jutifully@gmail.com with your order details.

  2. We will provide you with return instructions and shipping details.

  3. Ship the item back to us within 7 days of delivery.

Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund.

 

4. Refunds

Approved refunds will be processed within 7-10 business days. The refund will automatically be applied to your original method of payment. Please note that it may take additional time for your bank or card issuer to process the refund.

 

5. Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 48 hours of receiving the product. We will arrange for a replacement or full refund, including shipping costs.

 

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us, and we will assist with the exchange process.

 

7. Shipping for Returns

The customer is responsible for shipping costs associated with returning the item unless the item was damaged or defective upon arrival. We recommend using a trackable shipping service or purchasing shipping insurance for high-value items. We cannot guarantee that we will receive your returned item.

 

Contact Us

If you have any questions about returns or refunds, please reach out to our customer service team at:

Email: info.jutifully@gmail.com
Phone: +91-99031 39320 (India)

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